• Testimonials
  • Bali Tour and Transport Info
  • Pricing
  • Booking Info

Bali Tour Magic Testimonials


“It was perfect. We loved the music in the car and talking to Mus. Particularly enjoyed the monkey forest tour. Mus’s suggestions really improved our tour.” Jessica Boult, Aylesbury, United Kingdom, 4/8/16

“Mus had a wonderful knowledge of Balinese culture. We learned so much about the beautiful lands, people and customs while visiting some great places.” I have already recommended BTM to other travelers. Will use again.” Em and Lex Harns, Australia, 3/6/16

“An absolutely perfect day. Mus was really helpful and kind and we had a wonderful time.” Tom and Marreta, Czech Republic, 20/1/16

“Ten out of ten for service, value and friendliness, and knowledge of temples and local sights was outstanding.” Ella, Netherlands, 3/9/15

“I was pleased with being offered different options for our tour. It was a perfect day.” Lynda Duncan, Melbourne, Australia, 16/8/15

“I learned a lot about the Balinese culture, life and religion. I also loved the beautiful landscape, waterfall, temples & coffee plantation”
Swaentje Sester, Munich, Germany, 15/8/15

“We loved being able to modify as we went and not only had a driver but our own personal tour guide with a lot of Bali knowledge.” Melbourne, Australia, 9/8/15

“Highlights were the monkey forest, the music in the car & just talking to Mus – whose suggestions of other places to go really improved out tour. It was perfect.” Jessica Boult, Aylesbury, 4/8/15

“It was so nice to meet such lovely people. Right from the beginning to the very end we felt we could ask you for everything. We learned so much about Balinese culture, people and religion and had good fun. Thanks so much Erna and Mus, you are great people.” Katharina, Berlin, Germany, 22/7/15

“Erna and the staff were fantastic. Very good service. Erna’s knowledge and ability to help and advise was excellent. I would recommend your tour service to everyone. Would be a blessing for first time travellers to Bali.”
Debbie Courtney, Perth, Australia, January, 2015

“Erna was great at explaining everything – and she helped us barter which was very useful.”
Bruce Church, Broken Hill, NSW, Australia, 20 December 2014

“We really enjoyed the convenience of having all the arrangements made for us. Friendly drivers, air-conditioned comfort, absolutely amazing service.”
Katrina Reado, Australia, 19 December, 2014

“Very friendly, easy to talk to, lovely drivers.”
Tina, Perth, Australia, 16 December, 2014

“It was amazing. I most enjoyed Erna’s company and getting to know about Bali culture. After three tours I have a great friendship and I’m going to miss you. Thanks for everything.”
Danielle Weightman, December, 2014

“Being able to immerse myself into the Bali culture and seeing your beautiful island were my favourites. Also, have done tours in Bali before and they were a bit rushed. Loved that this time we were able to take our time.”
T. Anderson, 7 December, 2014

“Lovely day with Erna and friendly driver.”
Megan Riley, Perth, Australia, 4 December, 2014

“Everything was totally enjoyable from shopping trips to driving tours – and especially the elephants. I enjoyed everything and loved Erna and the drivers. Thankyou for the memories.”
Michelle Mcabe, Australia, November, 2014

“Exceptional English skills and they go above and beyond to help out and make your trip extra special! Couldn’t make it any better, it was amazing!”
Janine Singo, Perth, Australia, 30 November, 2014

“Driver’s friendliness, accommodating nature & flexibility made our tour with a young child easy.”
Jenny Au, San Fransico, 27 October, 2014

“We loved everything about Bali Tour Magic from start to finish. It doesn’t get any better than this – best trip ever!”
Lucy Ivanov, Brisbane, QLD, Australia, 2014

“Our tours were accommodated to what we wanted to do. Nothing was too much trouble. Erna is a very friendly, wonderful person.”
Tamara Cuffe, Broken Hill, NSW, Australia, August 2014

“Our friendly tour guide and driver made us feel very comfortable, would totally recommend Bali Tour Magic.”
Talia Cuffe, Broken Hill, NSW, Australia, August 2014

“Mus took us to very special places. He is a very good driver and knows lots of information. We loved everything about Bali Tour Magic.”
Tamara Gilbert, Sydney Australia, July 2014

“Thank you, I had a wonderful time with Bali Tour Magic. Will see you again soon.”
Pauline, Ausralia, July 2014

“The flexibility (even while touring) was great, good and interesting info on local culture, and the Babi Guling – thanks for taking us to local restaurants!”
Cedrick, France, June 2014.

“Very helpful, polite & knowledgeable.”
Chris Brown, Adelaide, Australia, 21 April, 2014.

“Very easy to do business with.”
Gin, Melbourne, 19 April, 2014.

“Erna is very helpful not just with her tours but any information needed to make your holiday in Bali most enjoyable. Thanks Erna and company. Highly recommended.”
Judy Jennings, Keysborough, Victoria, Australia, March, 2014
(from Trip Advisor)

“We were in Bali for six months and did nearly every transport with Bali Tour Magic. Awesome service, very comfortable, very good prices and last but not least so friendly people. We love you Erna! You are so smart, thx for everything.”
Lima, Ohio, March, 2014 (from Trip Advisor)

“Bali Tour Magic is one of the best private tour company in Bali. When I was in Bali for holidays I use them for several trips around bali island and it was great time I really enjoyed MY shelf also their driver and guide Fendi is great number1: he is very polite kind friendly person:) number2: he is Good driver and Good tour guide explain everythings about tour and about other things about bali Erna is also great person she is the owner of the tour company:) she speaks Good english too:) I can recommend Bali Tour Magic to anybody who is traveling to Bali..!”
Antalya, Turkey, March, 2014 (from Trip Advisor)

“Thank you Erna and Mus for looking after our family on our trips to Bali. From collecting us from the airport to showing us around the beautiful countryside. We have seen places that we would never have seen if not from your recommendations. Thank you for making us part of your family. I would and do recommend you guys to everybody that we chat to about Bali. Thanks again.”
Corrina Dunn, Australia, January, 2014

“Erna was very helpful on our last Bali trip, had trouble with internet and she drove me around to see if she could find help for me. also when my husband was sick with bali belly she wrote down the medicine to get from the chemist that the locals used and it worked very quickly. she is very helpful and entertaining and nothing was too much trouble for her. Wish you both wealth health and happiness. Thanks”
Sue, Broken Hill, NSW, January 2014

“This was my first time experience with Bali Tour Magic many unforgettable experience and friendly staff. Thanks to Bali Tour Magic.”
William James Josefin Richard, 2013

“Excellent, very professional, friendly, extremely helpful. Nothing too much trouble. Very knowledgeable and experienced.”
Debbie Pigdon, North Fremantle, Western Australia, Australia, 20 Dec 2013

“After going to Bali so many times, we really needed something different to do. We spoke to Erna and she arranged some special tours for us. Going to Denpasar markets where the real people go as well as some of the little shopping markets that only Balinese people use, out of the ordinary trips so we can see how the Bali people live. when we needed a specific item for our small business you went out of your way to find excactly what we wanted and helped us get the good price. What an eye opener thank you Erna i will recommend Bali Tour Magic to as many people I know who want that special treatment when on holidays in your wonderful country.”
Mr Barry, Perth, West Australia, 2013

“While in Bali I was lucky enough to use Erna’s services. She was extremely helpful and her knowledge and its history of Bali were awesome. I always found Erna to be more than helpful, prompt, trustworthy and she will go out of her way to accommodate. She makes you feel very special treating you like a VIP. She is fluent in English so there is no miscommunication. I would not hesitate to recommend Erna and her services’. She certainly won’t let you down. Thanks Bali Tour Magic.”
Tracy Moase, Gold Coast, Australia, 2013

“Thank you Erna for a wonderful day tour we did with you not long ago. We felt like we had known you forever. Even our two kids enjoyed their day! Being teenagers they wanted to do their own thing, but they were glad they came with us. Our pick up from our hotel in Sanur was on time, and you and Mus speak great English. We had no difficulty understanding all the interesting places you took us to. I have no hesitation in recommending Bali Tour Magic to anyone wanting a great well priced tour, either half day or full day.”
J. Walpole, Woodside, South Australia, 2013

“Erna has looked after me since 2007 on my many trips to Bali. She always could guide me in the right direction. Myself and my family wish you all the best with Bali Tour Magic and I’m looking forward to my next trip and I know you will arrange something special.
Andrea Nelson, Gold Coast, Australia, 2013

“I’ve been to Bali many times and was lucky enough to meet Erna a couple of trips back. She and Mus are two of the friendliest, kindest and honest people u could hope to meet-nothing is too much trouble, and their English is great, so I learned more about Bali and Hindu culture in two trips using Bali Tour Magic, than I did in years of Bali trips before. I especially want to thank Erna for all her help when my partner fell critically ill on my last trip. An outstanding tour service and a real friend in Bali-what more could you ask for? I recommend them to anyone I know going to Bali.”
Bruce Norris, Keysborough, Victoria, Australia, September, 2013

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Bali tour of Tanah Lot

“We were collected from our hotel..on time and whisked away in a beautifully clean car..the driver spoke very good English..our tour to TANAH LOT for the sunset was way beyond our expectations..we were able to stop all along the way for taking photos which was great. Mus, the owner and driver of BALI TOUR MAGIC was brilliant, and today his wife..Erna was our guide. She is the loveliest person and at the end of our tour I feel sure we will become firm friends. We look forward so much to our next trip with BALI TOUR MAGIC and can recommend them to anybody wanting the best value for money trip available
Kediri, Indonesia, January 2014 (from Trip Advisor)
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Bali tour of Kintamani

“We are two females travelling together and felt that we should immediately write and thank Erna of BALI TOUR MAGIC for the wonderful day tour to KINTAMANI we enjoyed with their company. Their driver spoke very fluent English and he was all the time pointing out places of interest along the way.
We really wanted to see the Barong Dance, and we thought that would have been the highlight of our trip. But the entire day was a highlight and we have absolutely no hesitation in recommending anybody to book their Bali tours with BALI TOUR MAGIC, the magic sure happens with them.
THANKYOU sincerely for making our tour an unforgettable experience.”
Carol and JulieAnne, Canada, 10 January, 2014

“In this great tour of Kintamani, we could experience the real Bali. Very nice and well informed tour leader.”
Raymondi Abbadoi, Sydney Australia, 11 November 2013

“My family and I recently did the Kintamini tour with Erna. She was an excellent tour guide and very compassionate to us. She is very easy to understand and answered all our questions. I would highly recommend Erna and Bali Tour Magic to many of my family and friends. And hopefully I will be joining her again on another tour soon.”
Rebecca Genev, Collie WA Australia, 7 November 2013

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Bali tour of Lovina

“Greg & I would like to say thanks to Erna & Mus for a really enjoyable day tour to Lovina. They could not have been more helpful and stopped to show us different sites along the way. We found Mus to be a very good & safe driver (a must for Bali) and both Erna & Mus were very informative at the places we visited. We will be recommending this company to our friends.Thanks again for a great day out.”
Sarah Marshall, Australia, January 2014

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Bali tour of Bedugal

“I holidayed in Bali for my 40th birthday, we decided to visit the Royal Temple Taman Ayun with a Bedugul tour. I must say that Erna was the best tour guide, she speaks very good english and would highly recommend her. I also had her drive me around on my birthday and her service was 5 star. Thank you Erna.”
Fee WA

“This was my second tour with Bali Tour Magic and every bit as wonderful as the first. Mus is a great driver and his knowledge made the day very interesting as well as beautiful. Both Erna and Mus have made me feel like a family guest.”
Martine Boisson, Bordeaux France, 10 Nov 2013

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Bali tour of North Bali

“Bathing in the hot springs of Banjar in the middle of the forest was a great experience and experiencing the tranquility and unique atmosphere of the meditation temple will definitely be long remembered.”
Jan Leder, July 2014

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Northern Bali tour (overnight)

“Our guide/driver was warm and concerned for our comfort and safety. Loved that a face to face meeting was arranged to plan tours rather than just relying on internet info. Highlights of our northern Bali tour: white sand beach, GitGit waterfalls, Jatiluwih rice terraces and Bedugul market – made better by great cultural explanations from guide. We wish other Australians could experience Bali as we have with Bali Tour Magic – Thank you Mus & Erna.”
Barbara Wellesley, Sydney, Australia, May 2014.

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Bali tour of South Bali

“What a wonderful experience we had with Bali Tour Magic. The insight to Bali was so interesting & exciting. Our thanks so much to Erna & Mus for a fantastic tour. I really loved our visit to Nusa Dua. All the very best for the future of your business & I can’t wait till our next visit to Bali.”
Lorelle, Melbourne, Australia, January, 2014

“I really enjoyed this tour! What a beautiful day, first water sport at Tanjung Benoa , then a pleasant drive up to GWK and Uluwatu for a typical kecak dance. The seafood dinner we had at sunset was the climax at Jimbaran. Thanks to Erna, who, with her smile and kindness made me wish to come back again next year. I really recommend Bali Tour Magic.”
Martine Boisson, Bordeaux France, 10 Nov 2013

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Bali tour of Ubud

“I have only the best words to describe my tour I did with Erna in May 2012. We started with a Barong dance than headed north towards Ubud and amazing coffee & spice farms. We stopped at Celuk as I have a strong interest in jewellery then continued to the most amazing temple Tirta Empul where Erna really helped explain tradition and history of Bali people. Without such a knowledgeable guide, I am sure my experience of Bali would have been so much poorer. I can not recommended her enough! Thank you for Bali Tour Magic and I am sure we’ll meet again.”
Mia, London, May 2012

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Bali tour of Taro Elephant Safari Park

“We used Bali Tour Magic for our holiday in Bali I would highly recommend their services to any family and friends and know that they are well looked after absolutly love Erna And Mus (owners)they are compassionate kind careing and willing to help with our holiday tours.Erna speaks good english and is willing to help out in anyway.We travelled from Legian to Ubud to visit Elephant Safari Park such a beautiful place,such a wonderful experience such good transport that makes us always feel safe.I cant wait for my next holiday back to Bali so Bali Tour Magic can take me on another wonderful holiday experience.”
Beck, Perth, Australia, June 2013 (from Trip Advisor)

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Bali Tour and Transport Info

Bali Tours

Bali Tour Magic can arrange just about any Bali tour you can think of. Our featured Bali tours include an extensive range of half and full day trips, covering everything from the scenic Bali tour classics to extreme adventure Bali tours.

We can also put together any multi day Bali tour you’d like, co-ordinating transport, accommodation and activities to suit your interests and budget.

So if you’d like to explore a little further afield, or if you’re interested in a Bali tour you don’t see on our tour pages, or just want to customise a featured Bali tour, please contact us and we’ll help you create the perfect Bali tour for you.

If you’re in need of inspiration, why not first check out our things to do in Bali page, which is conveniently segmented into geographical regions, and chock full of ideas for a Bali tour that will surely appeal to your interests.

We also understand that one size doesn’t fit all.  Some people like to take in as many stops as possible in a day, others prefer to linger. And its nice to have the option to change your mind as you go.

Nothing is worse than finding yourself in a magical location you’d like to explore for hours, only to be rushed back to the car 15 minutes later, for no reason other than to adhere to a tight and rigid schedule you couldn’t have known in advance wouldn’t suit you.

So rather than impose fixed itineraries, each Bali tour featured on our Bali tour pages includes highlights we know fit well with that tour’s route, but feel free to make any change to suit your own interests and preferred pace.

We don’t charge for friendly advice, so just contact us if you’d like some help working out what’s ‘do-able’, taking account of your time frame, budget and preferred pace.

Or let us know what interests you and the type of activities you enjoy, and we’ll make some suggestions for a Bali tour to suit, based on our comprehensive experience and local knowledge.

Our easy pricing structure means you’ll only pay for the attractions and activities you choose and, in most cases, you’ll be able to change any part of your Bali tour at any time (the only exception being where limited availability requires a non-refundable, pre-paid deposit).

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Bali Transport and Transfers

We offer airport transfers to and from hotels within a 5km radius of central Kuta for a flat per vehicle rate of IDR150,000. Please contact us for a quote for transfers outside this geographical distance.  We can also arrange transfers between hotels from and to any destination in Bali.

As a rough guide to pricing, a trip from the Kuta area to the very north of Bali takes around 5hrs so, allowing for the fact that your driver has to also make the return trip, such a transfer would attract the full day rate of IDR600,000.

Many people find using a Bali tour driver for their everyday transport needs a convenient and cost effective option, particularly when travelling in large groups. No need to worry about multiple taxis, dealing with attempted fare scams, language barriers, or waiting.

Your Bali tour driver will be where you want him to be, when you want him, and with plenty of room for everyone (including shopping) – in a spacious 6 seater air conditioned vehicle.

Please bear in mind that whilst our vehicles accommodate up to 6 passengers comfortably, available space lessons with luggage. Accordingly, if each person has one suitcase and standard carry on luggage, a maximum of 4 passengers per vehicle applies to transfers including luggage. 

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Bali Scooter Hire

We can supply automatic scooter and helmet hire at the low rate of IDR50,000/per day. If you want to hire a scooter for 2-4 weeks, this rate is discounted to IDR45,000/day. And if you hire a scooter for more than a month, the rate is further reduced to IDR35,000/day.

Unfortunately, we find it not financially viable to insure scooters in Bali. Therefore, please understand that any agreement you enter with Bali Tour Magic for scooter hire is conditional upon your acceptance of personal responsibility for any loss or damage, howsoever caused.

We do take a small security deposit of IDR500,000, refunded on return of the scooter, less the cost of repairing any minor damage.

However, in the event of significant loss or damage, you will still be responsible for the full cost of replacement or repair, whichever is cheaper.

Please contact us is you would like any further information or want to arrange scooter hire.

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Bali Tour and Transport Pricing

Every Bali tour we offer is priced per vehicle (up to 6 passengers) at a flat rate of IDR400,000 for half day tours of approximately 5 hours and IDR600,000 for full day tours of around 10 hours.

Our time frames aren’t hard and fast – we don’t charge extra just because your Bali tour runs a little over time. A few ‘full day’ Bali tours, however, effectively amount to a day and a half. For example, if you wanted to hike Mount Agung to reach the summit at sunrise, you would need to depart Kuta mid evening and wouldn’t return until around lunch time the following day. On the rare occasion a Bali tour needs to run more than 15 hours for such reasons, we may charge you for a day and a half.

Our rate includes hotel pick up and drop off*, an air-conditioned, modern and spacious,  private vehicle, and on-call English speaking driver, as well as arranging and booking any associated accommodation, activities and attractions, and co-ordinating the timing of all your Bali tour components.

At Bali Tour Magic, we pride ourselves on our ability to do this expertly, delivering seamless arrangements that ensure you spend every moment of your time doing what you should be doing – having fun!

What sets us apart from our competitors is that we think of everything, based on many years of experience, and with only your comfort and enjoyment in mind.

Generally, you pay attraction entrance fees, activity costs, etc. directly to the provider on the day. This means that you only pay for what you decide to see and do on the day, and that you can see you are only paying what providers charge.

Essentially, this transparency demonstrates to you that we don’t inflate attraction prices and bury them in a per person ‘packaged’ rate, a common practice amongst Bali tour operators which often results in sub-standard service delivery. We gain nothing by including a cheap, poor quality meal, for instance. A Bali tour operator packaging a meal in the overall price does. So you can be assured we recommend only the best attractions and dining options, based on your budget.

When you make an enquiry with us about any Bali tour, if you provide us with approximate dates and numbers of adults and children, we are happy to give you an estimate of any associated significant attraction, accommodation or activity cost.

Other costs you should allow for are the small entrance fees which all national parks and facilities charge, any shopping you might want to do, and meals. We don’t ‘package’ meals in your Bali tour, for reasons stated, and we find most people prefer freedom to choose according to their own taste and budget.

We will recommend what we believe to be the best available options, but the choice remains with you. Some providers, however, include a meal with their attraction/activity fee (e.g. white water rafting). In such cases, we will tell you if an attraction or activity fee includes a meal.

If you book a Bali tour with us, we will give you a detailed quote for all costs including our flat rate per vehicle fee, and the cost of any chosen activities, attractions or accommodation. If a deposit is required by a third party provider to secure a booking, we will advise you of the amount required as well as the required method and time of payment.

*Includes hotels within a 5km radius of central Kuta and hotels along the tour route. For hotel pick up and drop off outside these geographical areas, a small additional fee will apply.

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Bali Tour and Transport Booking Info

As our pricing structure is based on a low flat per vehicle charge, we do not require a deposit to secure a booking. For this reason, we do not take confirmed bookings more than two months in advance for any Bali tour.

You are welcome to plan and make a tentative booking for a Bali tour with us at any time, but you will need to confirm your booking within a month prior to its scheduled date to secure the booking.

To confirm a booking for a Bali tour or transfer, please contact us with the name of the tour or transport service you require, and the date or dates for the required service.

You will also need to provide the name the hotel in Bali you will be staying at, the hotel’s telephone contact number and your room number (or name on hotel reservation), as well as your email address and the number of people in your group.

We will then email you a booking confirmation sheet which will set out your pick up location and time, a summary of your itinerary, costs payable to Bali Tour Magic and any third party providers, and helpful suggestions for what you might find handy to bring. Costs will be quoted and are payable in Indonesian Rupiah.

If you do need to cancel for any reason, we ask only that you let us know as soon as possible, and at least 24 hours before the scheduled tour.

Due to high demand and limited numbers, at certain times, a particular Bali tour may occasionally require a deposit to secure a booking.

A deposit may also be necessary for multi day Bali tours, e.g., where you ask us to arrange accommodation, etc. on your behalf.  In such instances, we will advise you by email the required deposit and method of payment.

Change your mind?  No problem.  Up to and including on the day, any Bali tour booked with Bali Tour Magic can be changed to suit your wishes at no cost to you.

However, any deposit or other fees you have paid or asked us to pay on your behalf to third party providers will be subject to the refund policies of such providers.

Make Booking

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Bali Tour & Transport Services - English speaking, friendly & knowledgeable drivers

Bali Tour & Transport Services –
English speaking, friendly & knowledgeable drivers


Bali Tour Experts

Erna Nilawati

With years of experience as a Bali tour organiser ‘extraordinaire’, excellent English, and unrivalled knowledge of all things Bali, Erna takes genuine pleasure in making people happy.

You’ll meet as a tourist and part as friends (guaranteed!) She’s also a master of ‘last minute miracles’. If you think it can’t be done:

Ask Erna

Gede Mustiada (Mus)

15 years experience as a Bali tour driver has given Mus an uncanny ability to understand exactly what his guests want at any given moment.

Fluent in English, and knowing just about every inch of Bali, you’ll also benefit from his extensive knowledge of bargains and treasures that many tourists never get to know about.

Bali Tour Magic – Why Choose Us

Integrity guaranteed

We are honest and open. We don’t exaggerate. We do what we say we’ll do.

As native Balinese, our Hinduism is inseparable from our daily lives, and central to this is our view of karma and luck.

Quite literally, for us, honourable conduct brings good luck and unscrupulous conduct brings immediate bad luck.

If you ever had a bad experience with a local Bali tour operator, most likely you were not dealing with a Balinese Hindu.

To the Western eye, we may look alike but, as part of Indonesia, Bali is home to many Indonesians who are not bound by our Hindu faith.

Balinese Hinduism contains no provision for ‘final repentance and redemption’, so our fortunes in this life and the next mandate our integrity in all things at all times.

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Expert local knowledge

Our drivers are friendly, accommodating, knowledgable and speak English.

The very different verb structure of Indonesian means that our English can sound limited to a native English speaker.

But your Bali tour driver will always be fluent enough to communicate with you easily, ensuring your access to our comprehensive local knowledge.

When we use employee drivers, you can be assured they have been trained to understand your wishes are paramount.

You will never be subjected to music or conversation you don’t wish to listen to, and you will certainly never be pressured to adhere to or depart from any Bali tour schedule.

Your Bali tour driver’s wealth of local knowledge about great photo stops, eateries, bargains and the like is at your disposal, but you will never feel pressured to follow any particular recommendation.

The day is yours and your Bali tour driver’s sole goal is to ensure it is a magical experience.

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Best Value for Money

We deliver effortless and flexible Bali tour and transport services with outstanding service at unbeatable value for money.

And we do this without any dependency on third party commission, so your wishes and enjoyment will always be paramount.

We achieve this partly by operating online, saving physical shop front overheads.  But this doesn’t mean we sacrifice the personal touch.

We are only ever a phone call away, and when complex Bali tour arrangements require a face to face conversation, we are happy to call in at your hotel or arrange a meeting at your convenience.

We also keep costs down by avoiding expensive overheads like marketing campaigns, glossy brochures and the like.

We believe that if we do our job right, word of mouth referral is the only marketing strategy we need.

And, finally, we are not greedy. We keep our profit margin to a minimum to stay price competitive whilst delivering superior Bali tour experiences at great value for money.

Not everyone is on a luxury budget. We create Bali tour arrangements for all budgets, from one to five star.

Bali Tour Magic is not about delivering the cheapest possible price – that inevitably leads to guest dissatisfaction.

Our focus is to always exceed your expectations in the value for money you feel you got from the Bali tour we delivered.

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Your Comfort

As pictured, or of comparable quality, the vehicles we use for every Bali Tour are modern, spacious, air-conditioned and can comfortably accommodate up to six passengers.

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Owner/Operator Service

As owner/operators we have a longer range vision than many local Bali tour operators, many of whom think nothing of dumping a booking if a better fare comes along, or diverting tourists to second rate attractions and over priced shops.

They do this because they think offering the lowest price is all that matters. An unhappy customer is still a ‘paid fare’ for the day.

And to attract your business with unrealistically low prices, the only means they have left of making any profit at all is the commissions which sub-standard restaurants and various attractions pay Bali tour operators to secure market share.

Local Bali tour operators don’t see any wrong in such practices. They are simply operating under a price driven, short view business model that sacrifices quality for survival, and an inability to understand that ‘value for money’ is more important than the ‘cheapest price’.

And so these are some of the risks you take if you haggle too hard and choose a Bali tour based on price alone.

Also keep in mind that street front Bali tour booths rarely garage their vehicles onsite. At most you will be shown a photograph of ‘your’ vehicle and we would caution against regarding this as any kind of guarantee.

At Bali Tour Magic we want you to feel like a valued guest, and leave us as a friend. If we do our job right, hopefully, your experience will be so magical that you’ll want to recommend us to family and friends who may be looking for a Bali tour or driver in the future.

We highly value your feedback and seek this by making available a Guest Satisfaction survey on every Bali tour we provide. We also encourage you to review our Bali tour and transport services online, and we constantly monitor and respond to such reviews.

Without access to the passing foot traffic of a store front, our business growth and success is 100% dependent upon your good opinion.

What differentiates us from much of our local competition in the Bali tour industry, is our keen understanding of this simple fact, and its adoption as the fundamental plank of our business philosophy.

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Authentic Balinese Hospitality

Perhaps more importantly than for any other reason, you should choose Bali Tour Magic for your Bali tour because we genuinely enjoy welcoming visitors and sharing with them the beauty and many delights of our homeland.  Our work is our pleasure – because making people happy makes us happy.

If you would care to look at some of our testimonials, you will see that many of our guests embrace the genuine friendship we offer, and feel more like family guests than customers.

Paradise is waiting…Be our guest!

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